Missed calls · Speed-to-lead
A customer calls, Alba qualifies.books.calls back.confirms.
She handles the calls you can’t take and calls new leads back while they’re still warm.
When nobody can answer
Customer
Alba
Today4 missed
- +39 347 ••• ••12Missed · never called back
- +39 02 ••• ••44Missed · called someone else
- +39 335 ••• ••07Missed · no idea who it was
- +39 348 ••• ••91Missed · you were with a client
With the agent4 handled
- +39 347 ••• ••12Answered · site visit booked
- +39 02 ••• ••44Answered · quote requested
- +39 335 ••• ••07Outside the rules · passed to you
- +39 348 ••• ••91Answered · called back, booked in
What happens instead
- Answers in the caller’s own language.
- Following your rules and your hours.
- The appointment lands in your calendar while you’re busy.
When nobody calls back in time
Simulated example. Marco Bellini asks for a quote and the request reaches five businesses. Alba calls him back first: he needs it as soon as possible, by the 30th, would like to discuss the budget, and is in North Milan. His CRM record is updated and qualified, Saturday's 11:00 meeting lands in the calendar, and Marco comes to us.
On-site meeting · Sat 11:00Why it gets there first
- Calls back in the evening and at weekends.
- Several requests at once, none left waiting.
- Plugs into the systems you already use.
Where every contact turns into business
Hotels and B&Bs
Restaurants
Home services
Clinics and practices
Real estate
Car dealers
Insurance
How much are you losing every month?
“People who get no answer don’t wait.”
They try the next number, and you never find out who they were.
What you don’t see€3,248a month€38,970 in a year
- Contacts lost per month
- 108.3
- Those that would have become jobs
- 27.1
- Value of each
- €120
A month is 4.33 weeks. You set the percentage: the starting value is only an example.
What it costs
Find out on the call: we start from your numbers.
It connects to what you already use. No migration, and the number stays yours.
Examples. The connections are agreed on the call. No official partnerships.
Getting started
Free call
Together we look at where you lose calls and requests. If it’s not worth it, we tell you.
We map your rules
Hours, exceptions, what has to come to you. Even what isn’t written down.
We build your voice agent
It talks to the systems you already use. You change nothing about the way you work.
Live. From the first ring
The calls you used to miss get answered, and each one leaves a record.
Always in the loop
Example voice agent dashboard, with sample data. Calls: 312 received in the last 7 days, 110 handled by the agent, 51 of them out of hours, 78.2% resolved on its own, 16 forwarded to the owner, 1 minute 52 seconds on average. Results: 38 appointments, 27 quotes, 21 information requests, 16 forwarded to the owner, 8 messages left. New enquiries: 86 received, called back after 1 minute 7 seconds on average, 23 appointments.
Always in the loop
When it hands over
If the agent can’t decide, it doesn’t improvise: it forwards you the request with the context.
- Complaints to handle
- Prices to negotiate
- Unhandled requests
It works alongside your team
What people always ask us
What we’re asked before we start.
We work it out together on the free call. It makes most sense in these two cases:
- You miss callsThe phone rings while you’re busy or after hours, and nobody answers.
- Leads go coldThey come in from Google, Facebook, your website or another portal, but by the time you call back, they’ve already chosen a competitor.
Together we look at where you lose calls and requests, and whether it makes sense to start. You leave with a clear idea of what the agent would do for you.
Someone calling at nine in the evening wants to book an appointment. Today they get voicemail and try a competitor. The agent answers instead and carries the conversation until it has taken the request. If the caller asks to speak to an operator, the agent takes the request and forwards the call to someone on your team.
It’s the first thing we check on the call: we map the systems you use and work out how to integrate the agent into your stack, without changing it. For example:
- Phone system
- Calendar
- CRM
- Business software
The agent tries again at the times agreed with you. If the lead stays unreachable, you’ll find the contact in your CRM with their request, ready for you to call back.
Setup starts at €1,500 + VAT for an agent that answers your missed calls and books appointments in your calendar. The final price varies with the work of integrating it with the systems you use. You get the final quote on a call, together with an estimate of what you could recover in a year.
After the setup, we work out together which of these arrangements best fits your use case, and the choice is yours:
- Performance basisAfter the setup, you pay for each appointment, visit or job booked.
- Monthly feeWe run the agent, review flagged calls and agree on improvements.
- Ready to useOn top of the setup, with a single payment we hand the agent over to you and you take over its management.
Yes, by design. The agent says straight away that it’s a virtual assistant, as the AI Act requires, and you decide what gets recorded, for how long and who can see it, as the GDPR provides.
Unanswered calls, or leads called back too late?